Terms of use

Terms and Conditions for Account holders.

All purchases made and all orders placed with Toolhub Limited (the company) are subject to terms listed below. No variation to these terms shall be valid or effective. The company’s acceptance of any purchase order containing terms and conditions at variance with, or in addition to these terms shall not modify or vary these terms unless a representative of the company expressly accepts in writing such modifications or variations.

  1. PRICES: Prices charged for goods will be those current at date of receipt of order at our offices. Prices shown within our current price list or quoted by any other media will be exclusive of V.A.T.
  2. AVAILABILITY: All orders are accepted subject to availability and on the understanding that if goods are not supplied they will be canceled from the original order and any charge removed. Toolhub Ltd does not use a back order system. However Toolhub Ltd will advise if an item previously ordered has come back into stock.
  3. MINIMUM ORDER VALUE: There is no minimum order value. However a Carriage charge will be made for all orders below £100.00 net (UK only). Carriage for overseas orders vary and will be quoted and agreed on an individual basis.
  4. PAYMENT TERMS: Approved accounts are due 30 days end of month. Interest at a daily rate of 10% will be charged on all overdue accounts. Toolhub Limited reserves the right to refuse to accept any orders against a credit account.
  5. GUARANTEE: All the goods in our range are guaranteed by the “Toolhub Quality Guarantee” to do the work for which they are designed and intended. If any goods are shown, to our reasonable satisfaction, to be defective, by reason of faulty materials or workmanship, whilst being used for their proper purpose, they will be replaced or repaired free of charge or we will credit our customers, if returned carriage paid within 12 months of purchase. A copy of the end user sales receipt must also be enclosed for each item with full details of the specific reason for the return. Items that show fair wear and tear or damage through misuse are not product faults and will not be considered for replacement or credit. Stockists are not authorised to replace goods from stock and we remind stockists to assess the condition of the product before applying for a replacement or credit. No liability is accepted for any claims for materials or consequential losses. Our guarantee extends only to those component parts found to be faulty and not to complete sets.
  6. RETURN OF GOODS: All goods supplied in accordance with customers orders will not be accepted for return without prior consent by Toolhub Limited. Prior to the return of faulty goods, customers must fax or email through to the Toolhub head office a list of the items to be returned.
  7. CANCELLATIONS: Orders may not be cancelled once in transit.
  8. CLAIMS FOR LOSS OR DAMAGE IN TRANSIT: Shortages or damage should be advised within 2 days of receipt. Claims after this period will not be accepted. The carrier’s delivery note must be endorsed ‘received damaged / open / missing’. Non delivery must be advised in writing within 14 days of the invoice date. The buyer will be liable for payment if the above 2 conditions are not observed.
  9. DELIVERY: Special delivery items received prior to 1.00pm will be dispatched same day and will be subject to a carriage charge. Although every effort will be made to achieve requested delivery dates, we will not be liable for any loss, direct, indirect or consequential arising from delay in delivery.
  10. DISPLAY MERCHANDISE: All display equipment is supplied on a strict loan basis and must only be used for the selling of ‘Toolhub’, branded products. Title to this equipment shall never pass to the customer and we reserve the right to re-possess any display units as we deem necessary.
  11. SPECIFICATIONS: Every effort has been made to ensure that items in “Toolhub” branded marketing material and published current price lists are accurately specified and believed to fit the purpose described. No warranty to this effect is given and no responsibility can be accepted in the event of injury or damage arising from an error or misleading description. We reserve the right to amend designs or specifications, or discontinue lines without prior notice.
  12. FORCE MAJEURE: Toolhub Limited shall not be responsible for any loss, damage or non-performance of any contract arising, directly or indirectly, from any cause outside the control of the company.
  13. TITLE TO GOODS: Title to goods shall remain with Toolhub Limited until payment is received in full. The customer shall only be at liberty to re-sell the goods purchased from the company prior to the passing of title, on the understanding that the customer will hold on trust on our behalf the proceeds of the sale of these goods. If payment of any invoice is not made by the due date then Toolhub Limited, may require that the goods be returned carriage paid. After delivery of the goods to the customer and not withstanding that the title of goods has passed to the customer, they shall be at the customer’s risk and any loss or damage incurred while in the care of the customer will not prejudice the contract to make full payment of the goods.


  1. PAYMENT BY BACS: For payment by BACS please use the following account details:

   Bank: HSBC Bank Plc

   Address: 17 North Street, Taunton, Somerset, TA1 1NA

   Account No: 42076683

   Sort Code: 40-44-04

   Name of Account: Toolhub Ltd


Payment to our Euro Account is also available. Details are supplied on request. Please Note we DO NOT ACCEPT CHEQUES.


Additional Notes:

Please may we draw your attention to Point 10; stating the stands remains the property of Toolhub Limited and in the event of our terms not being adhered to, we have the right to re-possess them.

The goods themselves remain our property and can also be re-possessed if not paid for.

When opening credit accounts. We will make a search with a credit reference agency.

We may also make enquiries about the principal directors with a credit reference agency.